FAQs
Inside the Cloud-Native PACS Features Powering a Faster, Smarter Future for Radiology
Cloud-native. Zero-footprint. Accessible. Integrated.
Discover why Emergent Connect’s modern cloud-native PACS platform is trusted by healthcare providers everywhere. Built from the ground up with cloud-first architecture and zero-footprint design, our system delivers secure, reliable access—and seamless integration with EMR/EHR and billing solutions—no matter where you are.
Built for Radiology. Designed for You.
Smart, secure, and seamless by design
Emergent Connect delivers advanced radiology technology built for today’s connected healthcare environment. Our 100% cloud-native PACS and RIS platform features zero-footprint design, secure remote access, and seamless EMR, EHR, and billing system integration. Designed to eliminate IT complexity and streamline medical imaging workflows, we empower providers to access studies anywhere, reduce turnaround times, and improve operational efficiency.
Find the Features that Fit You100% Cloud-Native. Zero Maintenance. Infinite Scale.
Emergent Connect’s platform is a fully cloud-native PACS—no servers, no hardware, and no maintenance required. With instant deployment, on-demand scalability, built-in disaster recovery, and automatic updates, it delivers enterprise-grade reliability for organizations of any size.
Integrated Imaging That Just Works
Our cloud-native PACS platform integrates effortlessly with your existing EMR, EHR, and billing systems—eliminating double entry, accelerating workflows, and improving data accuracy. Whether you’re using Epic, athenahealth, eClinicalWorks, or a custom system, we make interoperability seamless.
Powerful Features for a Streamlined Radiology Workflow
Cloud-Native PACS. Zero-Footprint. Fully Integrated
Emergent Connect delivers a suite of advanced features engineered to optimize radiology efficiency, boost accessibility, and ensure seamless interoperability—all powered by a secure, scalable platform.
Instant, Secure Access on Any Device, No Setup
Access the platform instantly from any device with no servers, no local installs, and no IT overhead to manage—built for maximum flexibility, efficiency, and speed in today’s digital health environment.
Zero-Footprint Viewing Technology
Work directly in your browser with a secure, full-featured PACS—no software or plug-ins required for imaging access anytime, anywhere, or securely across any approved network.
Universal Access Across All Devices
Log in from desktop, laptop, or mobile to review studies, manage worklists, and collaborate in real time from any location, any device, or browser with uninterrupted connection.
Seamless Integration With EHR Systems
Connect easily with 65+ EMR, EHR, and billing systems to automate workflows, reduce data entry, and create a unified, consistent patient record across your entire enterprise and care delivery network.
Instant Image Load With Smart Caching
Experience near-instant loading of high-resolution DICOM images using our proprietary RapidCache engine, even on lower bandwidth or remote connections in rural settings.
Continuous Updates and Expert Support
Get automatic platform enhancements, full technical support, and security updates—at no extra cost, with no interruptions or added downtime to your workflow environment, infrastructure, or daily clinical operations.
Priority-Based Worklist Intelligence
Automatically prioritize studies by urgency, modality, or provider rules to improve turnaround times and reduce clinical reporting time delays across departments, facilities, and diverse care team workflows.
Secure Study Sharing & Collaboration
Easily share studies with providers and specialists using built-in, HIPAA-compliant collaboration tools for seamless, secure imaging communication and care coordination.
High-Speed DICOM Routing Engine
Smart DICOM routing ensures fast, reliable image delivery between modalities, facilities, and cloud archives—with minimal setup or configuration required for deployment across diverse imaging environments.
Disaster Recovery & Data Redundancy
Geo-redundant storage and failover protection keep your imaging data secure, backed up, and accessible during outages, failures, or peak demand at any location or across multiple connected facilities.
Real-Time Turnaround & Reporting Tools
Track turnaround times, study volumes, and performance with real-time reporting and analytics to improve radiology performance, operations, workflow transparency, and overall clinical decision-making accuracy.
Custom User Roles & Access Controls
Easily configure access levels and permissions for users to match your team’s workflow, compliance, and operational management needs with full audit control and enterprise-grade security safeguards.
79K
Current Users
67K+
Connected Facilities
4K+
Connected Modalities
46M
Completed Studies
Built to Perform. Trusted to Deliver.
A decade of progress—built on trust, performance, and partnerships.
At Emergent Connect, our core values shape how we build, grow, and support our platform. We believe in being customer-obsessed, in moving with clarity and speed, and in building trust with every feature, every update, and every interaction.
Access for All
Every provider deserves powerful tools to deliver better care. We design our platform to be accessible, scalable, and ready when it matters most.
Protected by Design
From HIPAA to SOC 2 compliance, our solutions are engineered with privacy and protection at the core—so data stays safe, always.
Future-Ready by Design
We design with tomorrow in mind—building flexible, interoperable systems that adapt to new technologies, regulations, and clinical priorities.
Innovation With Purpose
We build meaningful tools that solve real radiology problems, streamline workflows, and support providers at every step of the imaging process.
Consistently Reliable
We engineer for speed, uptime, and reliability—ensuring every study, click, and connection performs the way healthcare demands.
Clarity That Empowers
We believe clarity drives better care. By removing complexity, we help healthcare teams stay focused on what matters most.
Collaboration Comes First
We listen to our partners, adapt to their needs, and evolve together—ensuring our platform grows with the changing demands of healthcare.
Integrity at Our Core
We lead with honesty, communicate transparently, and take pride in doing the right thing—for our clients, their patients, and our team.
Support That Never Stops
Our U.S.-based support team is responsive, and available when you need them—so you’re never left waiting during critical moments.
What Healthcare Leaders Are Saying About Emergent Connect
Real Stories. Real Impact. Proven Results
From radiology groups to mobile imaging providers, healthcare organizations across the country trust Emergent Connect to streamline workflows, reduce turnaround times, and improve diagnostic efficiency. Hear directly from our customers about how our cloud-native platform is transforming the way they deliver care.
We’re More Efficient and Productive Now
“We recently switched to Emergent Connect’s Exceed PACS & RIS. We have found that the additional features and functionality that we have gained from their solutions allow us to be more efficient and productive.”
We Elevated Our Value Nationwide
“Adding Emergent Connect’s software to our hardware lineup has elevated our value nationwide—offering customers complete, cutting-edge imaging platforms tailored to today’s radiology needs.”
We Can’t Imagine Working Without It
“Emergent Connect has transformed how our radiology team works. The cloud-native PACS is fast, intuitive, and reliable. It’s the kind of system you didn’t know you needed—until you can’t imagine working without it.”
The Interoperability We Needed
“We chose Emergent Connect for its seamless HL7 and DICOM integration—and it exceeded expectations. Setup was smooth, and now our EMR, RIS, and PACS sync effortlessly. It’s the interoperability we needed to scale.”
Support That Feels Like a Partnership
“From onboarding to daily use, Emergent Connect’s support has been outstanding. They’re true partners, not just vendors—and when you add the platform’s speed and security, choosing them is a no-brainer.”
Reliable, Intuitive, and Cost-Effective
“We use Emergent Connect’s Exceed PACS at all our imaging centers. It’s intuitive, reliable, and easily one of the best values for money compared to the many software solutions we use across our organization.”
Fewer Errors, Faster Radiology Reads
“PriorityWorklist is a game changer. It ensures that critical cases are surfaced first, no matter where they’re coming from. It’s saved us time, reduced errors, and significantly improved turnaround across all facilities.”
Exactly What Our Team Needed
“We needed a radiology solution that could keep up—and Emergent Connect delivered. Fast study access, seamless EMR integration, and a viewer that made our teams more efficient and our patients more satisfied.”
What analytics or reporting tools are available?
Response
Built-in dashboards give you real-time visibility into turnaround times, study volumes, and operational metrics—no extra modules required.
Can we customize worklists or workflows?
Response
Yes. Our platform allows extensive configuration by location, subspecialty, credentialing, modality, and more—without requiring custom development.
Does the system support auto-assignment based on subspecialty?
Response
Yes. Our logic engine can assign studies based on subspecialty, modality, credentialing, availability, and more.
How is your viewer different from others?
Response
Our zero-footprint viewer requires no downloads, supports diagnostic-quality viewing, and is optimized for speed—even in low-bandwidth environments.