FAQs
Powering Radiology Through Innovation, Connection, and Trust
Built by experts. Driven by purpose. Focused on better care.
At Emergent Connect, we’re more than a technology company—we’re your partner in advancing modern radiology. With over a decade of experience, a fully cloud-native platform, and a people-first philosophy, we’re reshaping how imaging is delivered, accessed, and experienced across healthcare.
A Vision Born in the Cloud. A Mission Built Around You.
Connecting Care Through Smarter Imaging
Emergent Connect began in 2011 with a bold idea: bring modern, cloud-based innovation to the world of radiology. From day one, our mission has been to build solutions that are not only technologically advanced, but also accessible, scalable, and purpose-built for real-world clinical environments—from single urgent care clinics to large health systems.
Our breakthrough came in 2012, when we launched our first PACS and RIS platform through an exclusive partnership with a national teleradiology provider. But we didn’t stop there. As we listened to clinicians and IT leaders across the country, we uncovered broader inefficiencies, outdated systems, and real gaps in the radiology technology landscape.
So we expanded our mission.
What followed was a relentless pursuit of a fully connected, 100% cloud-native ecosystem—one that would remove friction from radiology workflows, eliminate bottlenecks, and empower providers to deliver faster, more accurate care. Our platform grew rapidly, fueled by innovation and grounded in real clinical needs. Today, Emergent Connect supports thousands of healthcare professionals and manages millions of records across the U.S.
But technology is only part of our story.
We believe that behind every scan is a patient waiting for answers—and that speed, reliability, and usability aren’t just features—they’re lifelines. That’s why we obsess over the details, so you can focus on what matters most: delivering exceptional care and scaling your impact.
As the healthcare landscape continues to evolve, so do we—adapting, improving, and pushing the boundaries of what’s possible. Because at Emergent Connect, we’re not just building software. We’re building the future of connected care.
Experts. Problem-Solvers. Teammates. Humans.
The People Powering Innovation in Radiology
At Emergent Connect, our technology is only as powerful as the people behind it—and that’s exactly where our strength lies. We’re a team of engineers, product managers, support specialists, designers, implementation experts, integration engineers, compliance leaders, DevOps pros, customer success champions, and more. Each person brings a unique perspective, background, and expertise, but we’re all driven by the same mission: to transform radiology through smarter, more accessible, and more connected imaging solutions.
Our Core Values Define UsWhether we’re building the next generation of PACS technology, integrating with complex EMR systems, supporting clients through urgent workflows, or reimagining how radiologists experience diagnostic tools, every role plays a vital part. Collaboration, curiosity, and purpose fuel our work—and we believe the best solutions come from teams that reflect the diversity and complexity of the healthcare organizations we serve. Because better care doesn’t start with software. It starts with us.
Built to Perform. Trusted to Deliver.
A decade of progress—built on trust, performance, and partnerships.
At Emergent Connect, our core values shape how we build, grow, and support our platform. We believe in being customer-obsessed, in moving with clarity and speed, and in building trust with every feature, every update, and every interaction.
Innovation With Purpose
We build meaningful tools that solve real radiology problems, streamline workflows, and support providers at every step of the imaging process.
Support That Never Stops
Our U.S.-based support team is responsive, and available when you need them—so you’re never left waiting during critical moments.
Integrity at Our Core
We lead with honesty, communicate transparently, and take pride in doing the right thing—for our clients, their patients, and our team.
Consistently Reliable
We engineer for speed, uptime, and reliability—ensuring every study, click, and connection performs the way healthcare demands.
Clarity That Empowers
We believe clarity drives better care. By removing complexity, we help healthcare teams stay focused on what matters most.
Future-Ready by Design
We design with tomorrow in mind—building flexible, interoperable systems that adapt to new technologies, regulations, and clinical priorities.
Access for All
Every provider deserves powerful tools to deliver better care. We design our platform to be accessible, scalable, and ready when it matters most.
Collaboration Comes First
We listen to our partners, adapt to their needs, and evolve together—ensuring our platform grows with the changing demands of healthcare.
Protected by Design
From HIPAA to SOC 2 compliance, our solutions are engineered with privacy and protection at the core—so data stays safe, always.