This Emergent Connect Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website at www.emergentconnect.com. By using our website or submitting information, you consent to the practices outlined in this policy.

Information We Collect

We collect two main types of information to enhance your experience and maintain secure, reliable services:

Personal Information

This may include your name, phone number, email address, job title, organization, or any other details you voluntarily submit through contact forms, email inquiries, demo requests, or newsletter sign-ups.

Non-Personal Information

Collected automatically through browser cookies, this data includes your IP address, browser type, device information, operating system, referral pages, and browsing activity on our site.

We may also use tools like Google Analytics or other performance monitoring software to gather this non-identifiable data to improve site performance and user engagement.

How We Use Your Information

The information we collect is used for several legitimate business purposes, including:

• Responding to inquiries and support requests
• Delivering product updates or newsletters (if you have opted in)
• Improving website usability, content relevance, and overall user experience
• Supporting internal data analytics and reporting
• Ensuring compliance with applicable legal and regulatory obligations

We will never sell your personal information to third parties.

Information Sharing and Third Parties

Emergent Connect may share your data with trusted third-party service providers that assist in website hosting, data analysis, communication delivery (e.g., email services), or other operational support functions. These vendors are contractually obligated to protect your information and only use it as directed by us.

In certain legal situations, we may also disclose your information if required by law, regulation, or legal process to protect our rights or comply with governmental authorities.

Cookies and Tracking Technologies

Our site uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, personalize content, and track marketing performance. You may manage cookie preferences through your browser settings.

Your Data Rights and Choices

Depending on your location, you may have specific rights under data protection regulations such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), including:

• The right to access, correct, or delete your personal information
• The right to object to or restrict data processing
• The right to data portability
• The right to withdraw consent for processing (if applicable)

To exercise any of these rights or update your information, please contact us at [email protected].

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect the personal information you provide against unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites or resources not controlled by Emergent Connect. We are not responsible for the privacy practices or content on those websites and encourage you to review their respective privacy policies.

Policy Updates

We reserve the right to modify this Emergent Connect Privacy Policy at any time. Changes may be made for legal, technical, or operational reasons. Updates will be reflected by the “Effective Date” at the top of this page. Your continued use of the website constitutes acceptance of any revised terms.

Additional Considerations

Emergent Connect is committed to continuous improvement in both the quality of our services and the transparency of our data handling practices. As our technologies evolve, so too may our privacy practices—always with your trust and protection in mind. We recommend reviewing this Privacy Policy periodically to stay informed about how your data is used and safeguarded.

Contact Us

If you have any questions, comments, or requests regarding this Emergent Connect Privacy Policy or how we manage your personal information, please contact us at [email protected].

We are committed to protecting your privacy and maintaining transparency in how your data is handled.