Contact Support2016-12-19T15:37:03-07:00

Need Help?

At Emergent Connect, we realize that each customer’s support request is unique. Therefore, we have setup many different ways for our customers to obtain help and assistance with our solutions. Simply choose which communication method you prefer that best suits your exact needs. Then entrust our experts with delivering our class-leading Customer Support to address your unique needs.

We’re always looking for ways to make our software better, faster and simpler to use. If you have any suggestions, questions, or comments about any of our products, feel free to reach out to us.


Save time by starting your online support case request and we’ll connect you with one of our experts. Please fill out the form on this page.


If you need immediate help, our experts are available 24/7 to assist you.

US:  (800) 539-5936, Option #2


If you prefer email, our experts will respond within one business day

Within The Software

The complete support documentation is accessible within the software by following these simple steps:

  1. Login
  2. Click on “Client Area” on the top menu bar
  3. Click on “Help” in the top right corner, above the menu bar
  4. Search through the help documentation, as needed
  5. If you still need help, click on “Submit A Trouble Ticket”
  6. If you need immediate help, click on “Help Desk Live Chat”

Open An Online Support Case